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Do you know who is doing your installation work and are they qualified?

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Should I assume that our supplier’s employees are performing my installation?  Most material handling companies outsource their installations to third party installation personnel.  This can leave the client exposed in many areas including insurance coverage, proper safety & equipment training, quality of work, and communication pertaining to design and proper installation of equipment.

Should I request references for the installer on my project?  Absolutely, references can give insight on what to expect in professionalism, work quality, safety compliance, aesthetics, and timely completion of work.

How do assure sub-contract installers are insured?  Any insured business will be able to provide an insurance certificate detailing their coverage and limits.  You need to be sure that a current certificate of insurance is kept on file.  This information will also help to save you money at the time of your annual general liability and work comp audits, as it will verify you are using insured subs and will not have to absorb the cost of insuring them yourself.

How do I check the safety record of the installation personnel?  Insurance carriers issue an experience mod rating when writing workman’s comp coverage.  A 1.00 is issued to new companies with no experience. The EMR number may be reduced from year to year, if there are no workman’s comp claims.  If workman’s comp claims are made, the EMR number may rise.  Example: 0.95 EMR is safer than the average and 1.10 EMR is higher risk.

Why should I be named as additional insured on my installer’s insurance certificate?  As an additional insured, the sub’s insurance will be extended to you and you will be covered under the installer’s policy for their operations.

What is my exposure if an installer is injured on my site without workman’s comp insurance coverage?  The injury will be covered under your work comp insurance with additional cost on your insurance policy.

What is my exposure if an installer causes an accident and does not have liability coverage or his liability coverage is under the claim amount?  Your insurance will be responsible resulting in increased insurance rates.

Is my installer OSHA 10 certified with 10 hours of OSHA safety training?  Each OSHA 10 certified worker is issued a card from OSHA and should show this on demand.

Why do I want my installer and installation labor to be OSHA 10 trained?  Installation can be dangerous work and no one wants an injury to their employees or contractor personnel.  Violation of OSHA standards can result in work interruption and delayed project completion.  10 hours of OSHA training covers many topics including OSHA guidelines, accident reporting requirements, ladder safety, tie off guidelines, personal protection equipment requirements, and general safe practices in construction.

Why should a project manager be overseeing installation of the project?  Installation can be complex and should be managed by a project manager from the supplier.  Installation supervisors need the assistance of a project manager to make decisions in the best interest of the client on changes in the field, client consultation, attention to detail, any circumstances that may increase cost, safety of job site, safety of products, and personnel.  Many times distributors turn over project management to the 3rd party installation supervisor which can result in unsatisfactory results.

How do I know installation personnel is trained to operate forklifts, scissor lifts, and boom lifts?  Installation personnel that have been trained are issued a card stating the type of equipment and the date trained.

Why should I request a safety policy from my installer?  An official safety policy defines safety training required, job safety analysis, disciplinary policy, near miss reporting, accident safety, PPE, drug free workplace, cell phone use, and accident investigation.  These are very important topics to prevent accident and injury on your job site.

See our web page outlining our safety qualifications